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Shipping & Returns Thoughtful service for
your peace of mind.

Free ShippingAustralia wide

Free AssemblyCribs & high chairs

Fast & ReliableDelivery

Easy ReturnsPeace of mind

Loved by FamiliesAcross Australia

Shipping Timeframes ♥

Estimated delivery time from dispatch

01Order confirmedWe receive your order and start preparing it with care.
02ProcessingOrders are prepared and quality checked (1–2 business days).
03On the wayYour order is shipped with tracking provided via email.
04DeliveredYour order arrives safely at your doorstep!
Product typeMetro areasRegional areasRemote areas
Cribs (includes assembly)3 – 7 business days7 – 14 business days14 – 21 business days
High chairs (includes assembly)3 – 7 business days7 – 14 business days14 – 21 business days
Mattresses & bedding2 – 5 business days5 – 10 business days10 – 16 business days
Feeding & accessories2 – 5 business days5 – 8 business days10 – 16 business days

Please note: Delivery timeframes are estimates and may vary during peak periods.

Delivery Areas ♥

We deliver across Australia to all metro, regional and remote locations.

For remote areas, additional delivery time may apply.

Delivery to PO Boxes is available for smaller items (mattresses, accessories).

Assembly & Bulky Item Delivery ♥

  • All cribs and high chairs include FREE professional assembly on selected metro areas.
  • Our team will contact you after delivery to arrange a convenient time.
  • If you need to reschedule, simply let us know with at least 24 hours notice.
  • For regional areas, assembly may be arranged for a fee (fees may apply).

Order Processing ♥

  • Orders are processed within 1–2 business days.
  • You’ll receive an email confirmation with tracking details once shipped.
  • Orders placed on weekends or public holidays will be processed the next business day.

Returns & Exchanges ♥

  • We offer a 30-day return window for change of mind.
  • Items must be unused, in original packaging and in resalable condition.
  • Return shipping costs may apply unless the item is faulty.
  • Exchanges are available for eligible products.

Returns Eligibility Checklist ♥

To be eligible for a return, your item must:

  • Be unused and in original condition.
  • Be in the original packaging with all tags.
  • Include all parts, accessories and manuals.
  • Be returned within 30 days of delivery.

Damaged or Faulty Items ♥

  • We’re so sorry if your item arrives damaged.
  • Please contact us within 48 hours of delivery with photos of the issue.
  • We’ll arrange a replacement, repair or refund as quickly as possible.
  • Do not dispose of the item or packaging until advised.

Refunds ♥

  • Once your return is received and inspected, we’ll notify you of the outcome.
  • Approved refunds will be issued to your original payment method within 5–7 business days.
  • Please allow additional time for your bank to process the refund.

Trust & Safety, Always Our Promise.

Non-toxic certified
BPA free
FSC certified
Baby safety standards tested
Independently lab tested
One-year warranty

Loved by Families
Around the World

Real stories from real parents who choose AAHGOO.

See Their Stories
Happy family

"The quality is absolutely incredible. It grows with our baby perfectly and fits our home so well!"

— Sophia M.
New York, USA
Parents with baby

"Finally, a crib that is beautiful, safe, and actually worth the investment. The best decision!"

— Daniel & Emma
Toronto, Canada
Mother with toddler

"We love the smooth design and how sturdy it is. A true 3-in-1 game changer!"

— Olivia T.
Melbourne, Australia